IT Operations & Security

IT change and access controls with audit-grade traceability

Replace informal approvals with controlled workflows for deployments, offboarding, and incident response with evidence in every step.

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No infrastructure impact. First controls active in days.

SOC 2 Type IIISO 27001:2022GDPR / LGPDChange ManagementZero orphan access

Change Request #CHG-0381

0/4 concluídas11% completo

Impact assessment and rollback plan43%
DevOps / Senior Eng.Mandatory analysis
Change Advisory Board approval
Head of ITApproval gate
Controlled deploy executionBLOQUEADA
Responsible EngineerDeploy with checklist
Post-deploy verification and evidenceBLOQUEADA
QA / SRESOC 2 auditDep. pendente

Step 1 · Priority controls

Start with the 3 controls with highest audit exposure

Change management, access lifecycle, and incident response cover most of the SOC 2 and ISO 27001 scope.

Change Management & Deploy

Assessment, CAB approval, and post-deploy verification flow with mandatory evidence.

EngineeringInitial value: 1 week

Situação: Deploy approved in Slack without a documented rollback plan — incident and audit risk.
Ganho: Each change with impact assessment, formal approval, and post-deploy verification evidence.

Ver detalhes

Onboarding & Offboarding

Access provisioning and revocation with manager approval gate and evidence per system.

SecurityInitial value: 1 week

Situação: Terminated employee with active access — security risk and SOC 2 audit gap.
Ganho: Zero orphan access: every onboarding and offboarding with traceable checklist per system.

Ver detalhes

Incident Response

Detection, containment, eradication, and postmortem flow with auditable trail for regulators.

SecurityInitial value: 1–2 weeks

Situação: Incident response coordinated via Slack — no formal trail for regulators or clients.
Ganho: Each incident with documented timeline, owner per phase, and registered postmortem.

Ver detalhes

See more IT controls

Additional controls for complete security and continuity coverage.

Access Review

Periodic access reviews with manager approval and documented decision per account.

SecurityInitial value: 2 weeks

Situação: Access review done in an exported spreadsheet — no trail of who approved what.
Ganho: Quarterly review with keep/revoke decision recorded per account and manager approval.

Ver detalhes

SOC 2 Evidence Collection

Control mapping with evidence collection per cycle and export for auditors.

ComplianceInitial value: 2 weeks

Situação: SOC 2 evidence collection runs against the deadline — evidence scattered across email and drives.
Ganho: Controls with continuous evidence: exportable by criterion and period in 1 click.

Ver detalhes

Policies and Mandatory Training

Policy publication with read confirmation and mandatory training by role.

ComplianceInitial value: 1 week

Situação: Employee violates a policy they don't acknowledge receiving — evidence gap in audit.
Ganho: Each policy with registered confirmation per employee and training history by role.

Ver detalhes

Map controls with a specialist

Regulatory Framework

IT operations aligned with SOC 2, ISO 27001, and sector regulators

Cadenio doesn't replace your ITSM or SIEM — it ensures that IT operational processes are executed with an owner, approval, and auditable evidence per control.

SOC 2 Type II

Security and Availability Controls

Evidence of each control executed per cycle — change management, access management, incident response — with exportable trail for auditors.

ISO 27001:2022

Information Security Management System

ISMS with documented processes: access reviews, asset classification, vulnerability treatment, and business continuity.

GDPR / LGPD — Processed Data

Employee and Customer Data in IT Systems

Offboarding with traceable revocation of all accesses; trail of who accessed what for incident response involving personal data.

BACEN / FedRAMP / Sector Regulators

Cybersecurity Policy for Regulated Sectors

Incident response plan, periodic tests, and regulatory reports with execution evidence per process and responsible person.

Step 2 · Proof of operation

Before and after in a real change management process

Production deploy with impact assessment, CAB approval, and post-deploy verification.

Case: production deploy with approval gate and evidence

DevOps team, Head of IT, and SRE — high-impact change in production environment with SOC 2 requirement.

Antes

Approval via Slack message without documented rollback plan
Deploy executed without post-change verification checklist
Incident postmortem without formal timeline for auditors

Depois

Mandatory impact assessment with rollback plan before CAB approval
Gate blocks deploy without formal approval recorded with timestamp and owner
Post-deploy verification with evidence for each impacted system — trail ready for audit

Zero deploys without documented formal approvalChange management evidence ready for SOC 2 in 1 clickStructured postmortem exportable for regulators

Step 3 · Scale by control

Ready-to-run templates for SOC 2 and ISO 27001 coverage

Start with change management and offboarding, expand to full control audit coverage.

Change Management Access & Identity Incidents Compliance Continuity

Change Management

1 templates

Change Management — Production Deploy

Engineering12 tarefas3 gatesComplexidade Alta

Access & Identity

2 templates

Secure Employee Offboarding (IT)

Security14 tarefas2 gatesComplexidade Media

Onboarding — Access Provisioning

Security10 tarefas2 gatesComplexidade Media

Incidents

1 templates

Security Incident Response

Security16 tarefas3 gatesComplexidade Alta

Compliance

3 templates

Quarterly Access Review

Compliance8 tarefas1 gatesComplexidade Media

SOC 2 Evidence Collection — Quarterly Cycle

Compliance18 tarefas4 gatesComplexidade Alta

Security Policy Publication and Confirmation

Compliance6 tarefas1 gatesComplexidade Baixa

Continuity

1 templates

BCP/Disaster Recovery Test

Continuity14 tarefas3 gatesComplexidade Alta

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FAQ

Straightforward answers for implementation

Does Cadenio replace our ITSM?

No. Cadenio complements the ITSM at the change management execution layer: where the ITSM tracks tickets, Cadenio ensures the checklist is followed with evidence and formal approval.

How do we collect SOC 2 evidence with Cadenio?

Each executed flow generates a log with owner, timestamp, and completed fields. You export by period and control, keeping SOC 2 evidence ready for audit without last-minute scrambles.

Does it work for employee offboarding with access to multiple systems?

Yes. Create a secure offboarding flow with one task per system or access group, IT owner, and manager approval. No access goes un-revoked or undocumented.

How do I manage periodic access reviews?

Configure a recurring schedule (monthly/quarterly) that automatically generates an access review run with manager approval per area and documented decision per user account.

Can I provide evidence of BCP/DR testing to auditors?

Yes. Create business continuity test flows with validation steps, owner per system, and expected result. The accumulated history serves as evidence of an active DR program.

Your IT operation deserves continuous evidence and auditable controls

Start with change management or offboarding, validate with the security team, and expand to full SOC 2 coverage.

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