Is Cadenio Chat LGPD-compliant?
LGPD-ready: data hosted in Brazil, encryption in transit and per-channel access control, with a DPA available. Compliance also depends on how your organization uses it; the product provides the controls for it.
What happens to a malicious file?
It's blocked. The extension and MIME are validated, and ClamAV scans the content. In production, if the antivirus is unavailable, the upload is rejected rather than slipping through.
Can we host it in our own environment?
Yes. For enterprise customers we offer self-host, with the infrastructure running inside your environment.
How are passwords stored?
With Argon2id hashing at OWASP-recommended parameters. Passwords and tokens are never kept in plaintext.