Vendor reviews without the spreadsheet that nobody reads.
Most vendor reviews happen in spreadsheets where the recommendation sits until renewal. This template structures SLA metrics, quality scores, and relationship health into one scorecard with procurement sign-off before the renewal window.
For vendor manager teams running vendor performance review. No credit card. First run in under a minute.
Q4 Vendor Review: DataCo Inc
Critical tier · $480K annual · 3 services
- Vendor & contract intake100%Vendor ManagerApproval gate
- SLA & operational metricsBLOQUEADAVendor ManagerSLA 7d
- Quality of deliverablesBLOQUEADAOperationsEvidence
- Relationship & responsivenessBLOQUEADAVendor Manager
- Recommendation & action planBLOQUEADAVendor Manager
- Procurement sign-offBLOQUEADAProcurementApproval gateDep. pendente
Opinion
What we cut. And what we kept.
This template is focused on decision-making, not documentation. Documentation is why vendor reviews become annual instead of quarterly.
Cut
- 30-slide vendor decks nobody presents.
- SLA breaches mentioned but not quantified.
- Renewal decisions made in Slack DMs.
- Quality scores with no supporting evidence.
Kept
- SLA metrics pulled from actual monitoring.
- Quality assessment with evidence links.
- Recommendation locked to performance data.
- Procurement gate before renewal negotiations.
What this template includes
Process steps
- 1Vendor & contract intake
- 2SLA & operational metrics
- 3Quality of deliverables
- 4Relationship & responsiveness
- 5Recommendation & action plan
- 6Procurement sign-off
Why teams use this template
Quarterly vendor scorecard: SLA, quality, relationship, and a recommendation that goes to procurement sign-off. When this work runs through inboxes and ad-hoc spreadsheets, ownership gets fuzzy and evidence gets lost. Vendor Performance Review gives you a 6-step process with 1 checkpoint and a built-in SLA so nothing slips between handoffs.
Built for teams led by Vendor Manager: every task has a named owner, every approval routes to a real role, and the run history is the audit trail your auditors actually want.
The checkpoint tasks ("Vendor & contract intake") cannot be skipped, they're where the run produces evidence the next stage depends on. Overdue runs escalate automatically, and you start with structure instead of building it from scratch every time.
Ready to run this process?
Open this template in Cadenio, customize the fields and approvals for your context, and run it for the first time in under 60 seconds.
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