People · Assignment
Four ways to assign a task
On the People tab, the Assignment section sets who owns the selected task. Pick a fixed User, a Group (anyone in it can pick it up), Who started (whoever launches the run), or Conditional (the assignee depends on an answer). A default assignee catches everything else.
Assignment types
When to use each
- UserA specific person owns the task every time. Best for named responsibilities.
- GroupAnyone in the group can claim the task. Best for shared queues like Support or Legal.
- Who startedAssigns to whoever launched the run. Best for self-service and requester-driven steps.
- ConditionalThe assignee depends on a field answer, for example route to a region lead based on the selected region.
The People tab also covers
Assignment is one of four sections on the People tab.
Approval
Sign-off gates
- Require explicit approval
- ANY / ALL policies
- See the Approvals tutorial
Permissions
Who can see & act
- Per-task visibility
- Deny-by-default model
- See the Permissions tutorial
External participation
Outside the org
- Send a task to someone with no login
- They fill it in via a secure link
- Great for vendors and clients
Use Group assignment for anything a team shares, not a specific person. It removes the single point of failure when someone is out, and any group member can pick up the work.
Common questions
What happens if a conditional rule resolves to nobody?
The default assignee is the safety net. Cadenio never leaves a task ownerless: if the condition matches no one, it falls back to the default so work is never silently dropped.
Can someone outside my company complete a task?
Yes, with External participation. The assignee can send the task to an external email; that person fills it in through a secure link without needing a Cadenio account.