Freedom of Information Request (LAI)
Handling of an access-to-information request under Brazil's LAI: protocol, scope check, routing to the responsible department, response, review and delivery to the citizen inside the legal deadline, with a trail that can be exported. Built for operations teams, structured execution with approval gates and an audit trail.
For: Information Service Clerk, Legal Advisor, Department Liaison, and Information Service Manager teams running freedom of information request (lai)
What this template includes
Process steps
- 1Register the request and issue a protocol
- 2Check that the request is within LAI scope (not classified)
- 3Route to the responsible department
- 4Department gathers the information
- 5Checkpoint 1, Mid-deadline check
- 6Draft the response
- 7Legal and management review
- 8Send the response to the citizen and log the date
- 9Checkpoint 2, Appeal window and archival
Why teams use this template
Handling of an access-to-information request under Brazil's LAI: protocol, scope check, routing to the responsible department, response, review and delivery to the citizen inside the legal deadline, with a trail that can be exported. When this work runs through inboxes and ad-hoc spreadsheets, ownership gets fuzzy and evidence gets lost. Freedom of Information Request (LAI) gives you a 9-step process with 2 checkpoints so nothing slips between handoffs.
Built for teams led by Information Service Clerk, Legal Advisor, Department Liaison, and Information Service Manager: every task has a named owner, every approval routes to a real role, and the run history is the audit trail your auditors actually want.
The checkpoint tasks ("Checkpoint 1, Mid-deadline check" and "Checkpoint 2, Appeal window and archival") cannot be skipped, they're where the run produces evidence the next stage depends on. You start with structure instead of building it from scratch every time.
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